Critical Incident Communications Resources

InciWeb Information and Training Materials

InciWeb (external site)

IRPG Android App

Incident Notification Program: Mass Text & Email Communications

The National Interagency Fire Center contracted with GovDelivery to provide a mass text and email service, if needed, on incidents. The purpose of the Incident Notification Program is to streamline communications across email, text message, social media and other channels. This PowerPoint presentation (PPT) explains the service and how you can set it up on your incident.

Incident Notification Program video | video transcript

Quick Guides to Get Started with the Incident Notification Program

GovDelivery Incident Notification Program Checklist

Account Set-up Worksheet

Administrator Quick Guide - Add a Topic

Administrator Quick Guide - Send a Message

Emergency Support Function (ESF) #4: Firefighting

Introduction to Emergency Support Function #4:
Firefighting Student Manual